Anthony is a leading expert on Telephone Engagement, specialising in helping business to improving Customer Service levels and Sales results over the phone.
His approach is particularly effective for cultivating those low volume, high value sales leads that are not normally responsive to cold calls, and working with account managers to “Up-Serve” their existing clients. Proving that “Service Drives Sales” no matter what you do.
Whether you’re looking to increase your conversion rate on incoming leads/enquiries, or find more opportunities to win business with both New or Existing customers, we guarantee to help you improve any ANY KPI within the business.
If you need help generating quality leads and effective ways of finding more opportunities, then you’re in the right place. If you don’t consider yourself a natural “salesman” but find yourself responsible for creating new sales opportunities, then I can show you the perfect blend of Marketing and Sales techniques to get you in front of more of the right kinds of people.
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Everyone is different, we all have our own issues and some people need more help than others so here’s how you can get my help and support
Ideal for personal development, strategy sessions and accountability. 1-2-1 Coaching and small groups, with tailored programs designed to help Entrepreneurs, Sales & Customer Service leaders, and Professional Speakers.
4 – 400 people from 1 hour to a full day or a bespoke training program. Your organisation and staff can benefit from a variety of lead generation techniques and skills tailored to…
I’d love to speak at your event. Whether it’s for your organisation or if you’re involved in a networking/business community, or even a venue looking to host their own functions, I would like to hear from you to discuss….
A great way to find out the “Secrets to Telephone Success” is to get yourself a copy of my book, which details many of the principles and techniques used as part of my training program.