Event Organizer Archives: Surrey Chambers of Commerce

Telemarketing Master Class

This afternoon workshop will show you how to generate great leads over the phone with ease and will cure any feeling of “phone phobia”. Ideal for smaller businesses or those with a tight budget, these open workshops allow you to share the cost of the session with other businesses. If you have a small group of 1-5 people that need a little help improving their performance on the phone, then these are for you.

The topics being covered will include:

  • Call Structures – Objectives and techniques
  • Perfecting your Pitch – Preparation and the importance of Profiling
  • Self Motivation – For telemarketers and home-workers
  • Building rapport over the phone – Standing out and being remembered
  • CRM explained – 3 FREE systems you can start using right away
  • The “art” to a perfect follow up call – Building a pipeline and qualifying your leads

All food and refreshments will be provided along with a take away pack of the day’s material and telemarketing tip sheet plus an invitation to join a live webinar.

Everyone is given special attention throughout the session to ensure each participant makes a significant breakthrough when it comes to making calls. It will be an interactive afternoon of learning and experience but be prepared to laugh at yourself and accept some of your demons.

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